Effective Date: November 2026
Last Updated: November 2026

BUSINESS DETAILS

Business Name: Maharashtra Sufi Saints
Business Type: Individual
Registered Business Address: Juna Bazar, Near Madina Masjid, Nawaz Plaza, Aurangabad – 431001, Maharashtra, India
GST Number: (If Applicable)
Support Email: support@maharashtrasufisaints.com
Support Phone: +91 8796260160
Website URL: https://maharashtrasufisaints.com/

1. INTRODUCTION

Welcome to Maharashtra Sufi Saints. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

2. BUSINESS MODEL & PRODUCTS

Product Categories Sold: Books

Maharashtra Sufi Saints is an online bookstore dedicated to offering authentic publications related to Maharashtra’s Sufi saints, Islamic history, Tasawwuf, dargahs, biographies, and research-based literature.

Product Authenticity Statement

We are committed to supplying only genuine and brand-new books. Every effort is made to ensure that product descriptions, specifications, and images accurately represent the products available on our website.

Are Products New / Genuine?
Yes. All books sold on our website are 100% genuine and brand new.

Are Refurbished Products Sold?
No. We do not sell refurbished or used books unless specifically mentioned on the product page.

3. PURCHASES & PAYMENTS

We offer secure payment options to ensure a safe shopping experience for every customer.

Accepted Payment Methods

• UPI
• Debit Card
• Credit Card
• Net Banking
• Partial Cash on Delivery (COD)

Payment Gateway Providers

• Razorpay
• PayU
• Cashfree

Currency Used

All transactions are processed in Indian Rupees (INR).

Tax Information

All prices displayed on our website are inclusive of applicable GST unless otherwise specified.

4. CASH ON DELIVERY (COD) POLICY

COD Availability

Partial Cash on Delivery is available for eligible orders and locations.

Advance Payment Requirement

Customers selecting Partial COD are required to pay a small advance amount during checkout. The remaining balance is payable at the time of delivery.

Rules for COD Orders

Customers are requested to accept delivery once an order has been dispatched. Repeated refusal of COD orders without valid reason may result in the removal of COD eligibility for future purchases.

Refund Conditions for COD Advance

The advance amount paid for COD orders is refundable only if the order is cancelled before dispatch or if the order cannot be fulfilled by us. Once an order has been dispatched, the advance amount may not be refundable unless required under applicable law.

5. REFUND & REPLACEMENT POLICY REFERENCE

Replacement requests are accepted only for products received in damaged, defective, or incorrect condition.

Customers must report such issues within 48 hours of delivery by contacting our support team and providing clear photographs of the product and its original packaging.

Refunds are issued only when a replacement cannot be provided or when an order is cancelled before dispatch.

Approved refunds are generally processed within 7–10 working days through the original payment method.

For complete details, please refer to our Refund & Return Policy.

6. SHIPPING & DELIVERY

Order Processing Time

Orders are generally processed within 1–3 working days after successful payment confirmation.

Average Delivery Time

Estimated delivery is 2–7 working days, depending on the customer’s location and courier availability.

Courier Partners

• Blue Dart
• Delhivery

Shipping Partner

Shiprocket

Shipping charges, if applicable, are displayed during checkout. Promotional campaigns may include free shipping on eligible orders.

7. WARRANTY & PRODUCT AUTHENTICITY

Some products may include a manufacturer’s warranty where applicable.

Customers requesting warranty support must retain the original invoice or order confirmation as proof of purchase.

Warranty claims are subject to the manufacturer’s policies and procedures.

8. CUSTOMER SUPPORT

Our customer support team is available to assist with product inquiries, order status, cancellations, returns, and general questions.

Support Email: support@maharashtrasufisaints.com

Support Phone: +91 8796260160

Support Hours: Monday – Saturday | 10:30 AM – 6:30 PM

9. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Aurangabad, Maharashtra.

10. FORCE MAJEURE

Maharashtra Sufi Saints shall not be held liable for any delay or failure to perform its obligations caused by circumstances beyond reasonable control, including but not limited to natural disasters, floods, fire, epidemics, government actions, strikes, transportation disruptions, technical failures, or other unforeseen events.

11. AMENDMENTS TO TERMS

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on this website. Continued use of the website after such changes constitutes acceptance of the revised Terms & Conditions.

12. ACKNOWLEDGMENT

By accessing, browsing, registering, or placing an order on the Maharashtra Sufi Saints website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.